The Moore family of Henderson attended Wells Fargo homeowner workshop this week with low expectations
of getting a loan modification approved on the spot, something that hasn't happened for them in previous
workshops.

But this one was different. It was better organized,they met with Bank officials in private and left with
dignity. The Moores were ecstatic to learn that their mortgage payment would be reduced by $800 a
month, with delinquent payments put on the back end of the loan and interest rates down from 7 percent
to 4.6 percent.

The Moores are among 733,180 active trial and completed loan modifications made by Wells Fargo since January 2009. A trial modification ensures that a customer can make the payment over a 3 month period before the modification is made permanent.

Of those, 84 percent were done through the bank's proprietary modification programs, and 16 percent through the Federal governments Home Affordable Modification Program.

Wells Fargo has agreed to more than 4.1 billion in principal mortgage reduction. That's possible if the loan was originated by Wells Fargo, and it's the only way to gain affordability.

About 25 percent to 30 of Wells Fargo customers left the workshop with some type of immediate solution, and that percentage will increase in the coming weeks as people return and follow up with missing documentation.

Wells Fargo invited 3,200 customers in financial hardship
to the workshop, one of 33 to be held around the country this year.

Counting workshops such as the one presented by Hope now held at Cashman Center in Las Vegas two weeks ago, Wells Fargo has participated in 600 foreclosure prevention workshops.

Roughly two thirds of Wells Fargo customers who attend these workshops will avoid foreclosure. Wells Fargo
originates one in six home loans nationally and services one in six.

As of fourth quarter 2011, less than 8 percent of first mortgage and home security loans from Wells Fargo
were past due or into foreclosure compared with an industry average of 10.9 percent.

"The biggest struggle is trying to get in touch with the customer and have them work with us." John
Moore of Henderson said Wells Fargo worked with him as he struggled to make his mortgage payments.